Refund policy

Returns & Exchanges

We offer a 14-day return window from the date of delivery. To be eligible for a return, your item must be in its original, unopened packaging and in the same condition that you received it.

Defective or Damaged Gear

If any of your items arrive damaged or non-functional, contact us immediately. We will arrange a replacement or a full refund once the defect is verified.

Non-Returnable Items

For health and safety reasons, certain items in our catalog (including personal care or sealed electronics) cannot be returned once the factory seal is broken or the item has been used.

Refund Process

Once your return is received and inspected, we will process your refund to your original payment method within 7 business days.